Terms of Service

1. Agreement

By using Superagent you agree to these terms on behalf of yourself and the organisation you represent. If you do not agree, do not use the service. Our Privacy Policy forms part of these terms.

2. What the service does

Superagent reads trade documents and messages you send it or that arrive in an account you connect, extracts structured facts from them, reconciles those facts across documents, and tells you what is missing, what conflicts, and what appears to happen next. It can draft messages and prepare forms for you to review.

What it deliberately does not do

• It does not send messages, emails or WhatsApp replies to third parties on its own. It drafts; you send.
• It does not submit anything to ICEGATE, DGFT, GST, a bank, or any other portal.
• It does not move money, execute payments, or transact in foreign exchange.
• It does not classify goods. It will never supply an HS, HSN, tariff, CAS or UN number that is not already in your own documents.

3. Not professional advice

The service reads documents using automated systems that can be wrong. Facts are presented with their sources so you can check them, and checking them is your responsibility. You are solely responsible for the accuracy and legality of anything you file, declare or send.

4. Accounts and access

You must be at least 18 and authorised to act for your organisation. You are responsible for your credentials and for everything done through your account. Tell us promptly at hello@withsuperpay.com if you suspect unauthorised use. Access is currently invite-only and we may decline or withdraw it.

5. Your content and connected accounts

You keep ownership of everything you send us and everything we read from an account you connect. You grant us a limited licence to host, process and analyse it solely to provide the service to you.

You confirm that you have the right to give us access to any mailbox, calendar or document you connect or upload, including where it contains information about your counterparties and their staff, and that doing so does not breach an agreement or a law that binds you.

You can disconnect an account or ask us to delete your workspace at any time, as described in the Privacy Policy.

6. Acceptable use

You agree not to:

• use the service to break the law, evade sanctions or export controls, or facilitate smuggling, misdeclaration or trade-based money laundering;
• connect an account you are not authorised to access;
• upload malware, or attempt to breach, overload or reverse-engineer the service;
• resell or provide the service to a third party without our written agreement;
• use the service to build a competing product.

7. Human authorisation

The agent acts only through actions a person could take in the application, and everything it does is recorded against your account with the agent named as actor. External consequences — sending a message, submitting a form, paying anyone — require a person to approve them. If we ever extend what the agent can do without approval, we will tell you before it takes effect.

8. Availability and pilot status

Superagent is in active development and is offered to pilot customers as-is. Features may change or be withdrawn, and the service may be unavailable. We do not commit to an uptime level unless we have agreed one with you in writing.

9. Fees

Where the service is provided free of charge during a pilot, we may begin charging on notice. Fees, if any, are as separately agreed in writing.

10. Intellectual property

We own the service, its software and its design. You own your data. Feedback you give us may be used without obligation to you.

11. Confidentiality

Each of us will protect the other’s non-public information with at least reasonable care and use it only for the purpose of this agreement. Your trade documents and counterparty information are your confidential information.

12. Disclaimer

To the fullest extent the law allows, the service is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that extraction will be accurate or complete, or that the service will be uninterrupted or error-free.

13. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, goodwill or data. Our total liability arising out of or relating to the service is limited to the greater of the fees you paid us in the twelve months before the claim, or USD 100.

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

14. Indemnity

You will indemnify us against claims arising from your use of the service in breach of these terms, from content you gave us that you had no right to give us, or from a filing, declaration or transaction you made.

15. Term and termination

Either of us may end this agreement at any time. You may stop using the service and ask us to delete your workspace. We may suspend or end your access if you breach these terms or if we reasonably believe your use creates legal or security risk. Sections that by their nature should survive termination — ownership, confidentiality, disclaimers, liability, indemnity and governing law — do.

16. Changes

We may update these terms. If a change materially affects you we will give notice before it takes effect, and continuing to use the service after that means you accept it.

17. Governing law

These terms are governed by the laws of the State of Delaware, United States, and the parties submit to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.

18. Contact

hello@withsuperpay.com — Stable Labs Corporation.